Protect your users, your reputation, and your internal team.
Empower your users to use GHL with clarity and confidence while shielding your staff from unnecessary workloads and your business reputation.
Did You Know...
Most platforms & businesses don’t realize the level of responsibility they take on when offering GHL to their users.
Clients using GHL under an agency do NOT have access to live customer support?
They cannot open tickets, cannot chat with support, and cannot escalate issues.
They are stuck in a state of despair because they cannot get their issues resolved.
Only agency owners can troubleshoot subaccounts or work with GHL support?
Users cannot submit technical tickets. Your internal team will be forced to play “support middleman” unless you outsource this responsibility.
Only agency owners can assist with password resets and login access?
If your clients are locked out, cannot receive verification codes, or cannot access their account…
They cannot resolve this with GHL. Only the agency can help.
Only agency owners can view SMS, email, and billing charges?
If a client unexpectedly gets a large bill because a bot triggered thousands of SMS messages.
A knowledge article or YouTube video cannot help them. Only the agency can view, verify, and escalate the issue to GHL. These types of issues can involve thousands of dollars billed to the client out of nowhere.
Only agency owners can enable or disable new features for clients?
This includes:
• New feature rollouts
• Account templates and snapshots
• System settings
• Access permissions
• Beta features
• Bug-fix deployment
Your clients will not be able to make these changes on their own and GHL will not make them on their behalf.
If your platform does not have a dedicated support agency, then who will handle all of these responsibilities for your users?
"I can't say enough about how Alannah has transformed my experience with technology. She offers an all-in-one platform that's both powerful and easy to use. From the moment we started working together, she set up my site quickly and efficiently, I was up and running in no time. What really sets her apart is the ongoing support, weekly calls where she helps me with anything I need, and timely responses in between. For the first time, I truly feel supported in the tech side of my business. I can't recommend Alannah enough!"
Keli, Human Design Specialist
Why Platforms Struggle When They Roll Out GHL Alone
For many coaches and healers, GoHighLevel introduces a level of technical complexity that doesn’t align with their strengths. They excel with clients, not complex tech.
The facts below often only surface after clients are frustrated, support tickets pile up, and cancellations start to come in.
Users feel overwhelmed and stuck.
Users don't use the system to it's full capacity and spend money on other tools.
Systems are configured incorrectly or not completed at all.
Your support team get flooded with inquiries they’re not knowledgeable of or resourced to handle.
Cancellations increase and the platform’s reputation takes a hit.
When clients aren't happy with a service you offered, your reputation takes a hit... it's a third party software but they associate it with you.
A support agency exists to prevent exactly that.
"Alannah and GHL are integral to my team and making my business work efficiently and effectively. I highly recommend Alannah!"
Heather, Sole-proprietor
Real Issues Clients Bring to Us Every Week
These are actual support requests, many of them received just this week as this webpage is being built.
The solutions are not in GHL Help Center support website… but your users will absolutely experience them.
Not receiving verification codes to log in
Locked out of accounts / password reset failures
Google Calendar refusing to connect → double bookings
Need a new website built because they’re not tech-savvy
Confusion around new GHL feature releases
DNS / domain issues
404 errors
“Where do I click to hide/unhide this section on my site?”
Bot submissions causing spam text messages
Workflow errors:
– All emails sent at once– Wait steps not functioning as expected
– Drip sequences firing incorrectly
Website layout issues
Button triggers not working
Stripe connection issues
And more, every single week. How will you handle them?
How a Dedicated GHL Support Agency Solves This
Implementation
On-boarding support that protects your users from technical pitfalls.
Account, domain, and email configuration
Websites, automations, and pipelines built correctly
Calendars, booking, and payments set up end-to-end
Education
Live and on-demand guidance so users know what to do and in what order.
Weekly tech calls and Q&A sessions
“Start here” implementation roadmaps
Training videos tailored to coaching & healing businesses
Community
Ongoing support so users never feel alone, stuck, or ignored.
Private support community within GHL
Real-time troubleshooting assistance
Accountability and progress check-ins
A support agency isn’t just answering tickets. It is providing the structure, guidance, and implementation muscle that turn GHL from “overwhelming software” into “a core engine of your users’ businesses.”
Support Protects More than Just Users
It also protects your revenue, your roadmap, and your reputation.
Reduce internal support load so your team can focus on your product & services, not troubleshooting GHL.
Lower churn and cancellations by guiding users to implementation and results.
Maintain brand trust by ensuring your service add-ons feel reliable, supported, and thoughtfully delivered.
Create new revenue opportunities with premium tiers, add-ons, and automation packages backed by expert support.
You Strengthen Your Brand and User Experience.
"Since working with Alannah, my Instagram following and attendance on my webinars have increased. I can feel the energy truly flowing in my business."
Jikara, Spiritual Teacher
Partnership Models That Keep Your Team Focused on What They Do Best
With nearly four years working directly in GHL and more than fifteen years implementing CRM systems at scale, I’m dedicated to helping business provide the best customer service.
A few partnership models that plug in seamlessly beside your platform:
Add-On Support Package – Sold through your platform, fulfilled by my agency.
Co-Branded Premium Tier – A “Pro” level that includes full GHL setup and support.
Referral Partnership – You recommend, users sign up directly with me.
White-Labeled Support – I handle GHL under your brand, so the experience feels fully integrated.
Support packages are flexible based on your business needs. This is a true partnership.
Get Ahead of Support Before the Rollout Begins
The cost of not having structured support shows up later as overloaded teams, frustrated users, and lost revenue. Putting a dedicated GHL support agency in place before widespread adoption turns your integration into a strategic advantage instead of a support problem.
What does a partnership actually solve?
Protect your internal team from being overwhelmed
Safeguard your brand reputation
Increase user adoption of your GHL integration
Reduce cancellations
Turn frustrated users into confident customers
Add monetizable support tiers and options
Allows your clients to get the support they deserve
Rooted in truth. Rising in alignment.
Thank you for being here. Your path to aligned success is already unfolding.
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Disclaimers: We do not offer refunds. Please purchase from a place of resonance and readiness. Some recommendations are referral links and a small commission may be received.